Archives for October 2018

Data Synthesis: Personas & Empathy Mapping

Going into the last week, I thought the “Define” process would be a walk in the park. We had done all the grunt work and had loads of rich data in front of us – what could go wrong? Well, at first, nothing did. Though I unfortunately had to miss class the day we created […]

Interviewing Reflection

Background: I conducted two in-depth interviews in the hopes of gaining valuable insights about graduate students in cities and their housing choices. My first subject, Anna, is a 22-year-old graduate student at Harvard University, pursuing her Master’s of Science in Quantitative Genetics. My second subject, Caitlin, is a 25-year-old law student at Penn State. The […]

Problem Statements? No Problem.

After getting frustrated with the empathy map process, I was excited to move to a different step and try to dig a little bit deeper into our insights. Overall, I thought the process of creating the problem statements was incredibly useful and there are a few lessons I learned along the way: Trust your instincts. When […]